In the past, Enterprise intranet were cumbersome to maintain, required heavy IT support and provided a poor user experience. But modern solutions are built with ease-of-use in mind to serve trusted answers wherever and whenever employees need them.
Look for an intuitive and clean interface that’s accessible to everyone regardless of technical proficiency. A robust search function also helps employees find what they need quickly and efficiently.
1. Boost Employee Engagement
Workers are most engaged, productive and loyal when they feel a strong connection to their company. Internal communications are the key to fostering that feeling of connectedness. Intranets offer an effective platform for spreading updates to all employees. Tools like instant messaging, video meetings and a central document storage all contribute to efficient comms.
In addition, some intranet systems enable a Q&A area where employees can ask executives questions about current company decisions. This is an ideal way to increase engagement and keep all of your workers in lockstep with company strategy.
It’s also important to consider how easy it is for people to access information on your intranet. If it takes them a long time to get what they need, they may lose interest. A good intranet will have features that support streamlined navigation like recommendations for news, documents and events based on employee personas or past behavior, and forum-style group discussions. It will also provide smart search and auto-fill based on keywords and semantics. It should also allow users to easily connect to information from other business applications, avoiding context switching.
2. Streamline Business Processes
Whether they’re in the field or on the phone with customers, frontline staff need to have access to critical information quickly and efficiently. A great intranet can deliver that content directly, while also allowing them to connect with subject matter experts for more complex queries.
An intranet can help to alleviate the overload of email communication that many organizations experience. It provides a central hub where important company announcements, news updates and key documents are published for all to see. This allows employees to stay up to date without the need for excessive email communication and unnecessary meetings.
A modern intranet can also help to streamline business processes by providing a central platform for key document storage and collaboration. For example, the ability to upload and share templates for commonly used contracts and reports reduces administrative time. The ability to easily search for colleagues by name, location, department or expertise is another valuable tool to boost productivity and collaboration. In addition, a modern intranet should include workflow tools and forms to make key processes more efficient, with built-in approval functions.
3. Increase Employee Satisfaction
Clear and concise communication is essential for employee satisfaction. Intranet software facilitates internal communication by bringing it into one centralized location and empowering employees to share information and ideas with their colleagues, minimizing the need for lengthy emails or meetings.
In addition, an intranet solution that provides an intuitive, intuitive user experience and offers seamless integrations with other business systems can improve productivity. The best intranet solutions are also accessible to all employees and provide easy-to-navigate features such as screen readers and alt text.
Additionally, an intranet can help increase employee satisfaction by providing a platform for employees to connect with each other outside of work. Having space on the intranet for affinity groups, memes and other team bonding activities is a great way to foster connections between employees while also connecting them with their company culture. This helps build a positive workplace environment and contributes to an overall high employee retention rate.
4. Increase Productivity
In a world where many employees are remote or work from home, it’s crucial that teams stay on the same page. A company intranet is the perfect place for sharing business updates, facilitating collaboration, and encouraging employee engagement.
Rather than sending emails asking colleagues to send over their versions of documents or clicking through pages of unsorted content, users can search for the information they need. This saves time and increases productivity by reducing frustration and wasted effort.
Additionally, most intranet software platforms include document management tools that make it easy to share and track changes to files. This ensures that everyone has the most current version of the document at all times, ensuring consistency and efficiency.
Modern intranets also feature an integrated communication function, allowing employees to chat with their team members directly within the platform. This helps to promote a more flexible working environment, especially for remote workers, and can reduce the need for costly meetings or phone calls. Lastly, many platforms offer an interactive employee directory and organizational chart that makes it easy to locate people based on location, department, or special skill set.
5. Increase Customer Satisfaction
Despite the clunky look of old portal solutions, intranet platforms now offer sleek and modern user experiences. They surface relevant information from all business applications and apps right on your intranet. Using smart search features, they avoid context switching and save you the time of navigating different systems and apps.
Employees want an easy-to-use intranet that enables them to work as one team. Whether they need to access company news and updates, view and edit key documents or share knowledge with colleagues, an intuitive intranet design is essential.
A powerful and flexible page builder tool allows you to create a customized intranet experience that suits your specific needs. Consider adding an interactive org chart to help employees locate departmental or team-based resources and expertise. Also, look for a solution that offers instant chat and forum-style group discussions. These features allow teams to communicate with one another without overwhelming cluttered inboxes or scheduling unnecessary meetings. It’s also important to choose a reliable vendor with a strong track record and responsive customer support. A good intranet software should be scalable, allowing your organization to scale up or down to meet the needs of your global workforce.